Features · Manage
Stay in control, not the paperwork.
Orders, invoices, credit notes and VAT, live analytics, team and chat with your customers: everything is managed in one place, on computer as on phone, from Starter.
Pack, ship, refund.
Every paid order arrives with its invoice, and an email lets you know. Print the packing slip, read the gift message, and find every change in the history, with who made it.
- A sale by phone or at a fair? Create the order by hand and send a payment link in your name.
- An item removed after payment: the refund and the credit note follow on their own.
- Orders to pack, returns and pending reviews are flagged in the menu.
Compliant invoices, without thinking about it.
Every payment issues its invoice, numbered without gaps and attached to the confirmation email. Every refund issues its credit note. Once issued, neither can be changed.
- The VAT on each order: your rate, or the customer's country rate with the OSS scheme, and an indicator as you approach the €10,000 threshold.
- If you're VAT-exempt, the “VAT not applicable” notice prints by itself.
- The invoice register and the receipts book export to CSV; your expenses alongside, to see your result.
- With Pro, the accounting export of your paid orders, month by month.
Your numbers, live.
Who is visiting your shop right now, the baskets in progress, the payments getting started. Then your sales, average order, margin and best products, period by period.
- The conversion funnel, from visit to purchase.
- Where your visits come from, site by site, and your campaigns.
- Your margin, as soon as you enter your products' cost price.
- Measured by Winslor, with no third-party tool, respecting your visitors' choice.
Your shop, in your pocket.
The admin works just as well on a phone: pack an order, accept a return or check today's sales, wherever you are. Nothing to install, it opens in your browser.
Work as a team.
Invite your colleagues by email and choose their role: administrator, to run the shop with you, or viewer, to see everything without changing anything.
- Administrator accounts, yours included: 2 with Starter, 3 with Business, unlimited with Pro. Viewers are unlimited.
- Payments and the subscription stay reserved for the owner.
- Every change to an order is signed by its author, in the history.
Answer while they're hesitating.
Connect your Crisp account: a chat button appears in your shop, and you answer from Crisp, on computer or phone.
- When a signed-in customer writes to you, you see their basket and last order.
- Nothing loads until the visitor clicks: the shop stays fast.
What's included, plan by plan.
| Manage | Starter€25 / month | Business€49 / month | Pro€99 / month |
|---|---|---|---|
| Orders, packing slips and history | |||
| Manual orders and payment links | |||
| Invoices, credit notes and VAT, including the OSS scheme | |||
| Invoice register and receipts book, as CSV | |||
| Accounting export of orders | Not included | Not included | |
| Live analytics, sales, margin and sources | |||
| Administrator accounts, yours included | 2 | 3 | Unlimited |
| Unlimited viewer accounts | |||
| Live chat with Crisp | |||
| Daily backups | Not included | Not included |
Crisp is a third-party service: any subscription is paid to Crisp. Compare all plans
See plan details
- Orders, packing slips and historyFrom Starter
- Manual orders and payment linksFrom Starter
- Invoices, credit notes and VAT, including the OSS schemeFrom Starter
- Invoice register and receipts book, as CSVFrom Starter
- Accounting export of ordersPro
- Live analytics, sales, margin and sourcesFrom Starter
- Administrator accounts, yours includedStarter 2 · Business 3 · Pro Unlimited
- Unlimited viewer accountsFrom Starter
- Live chat with CrispFrom Starter
- Daily backupsPro
Questions about managing your shop
They are numbered without gaps, can no longer be changed once issued, and carry the legal information you enter in the settings. A correction goes through a credit note, issued automatically with every refund.
Can't find the answer you're looking for? Drop us a line.
Invoices go out. The numbers follow.
Three months free, no commitment, and the team that builds Winslor to answer your questions.