Help Center
How can we help you?
Clear guides to help you set up and manage your shop. Can’t find the answer you’re looking for? Email us at contact@winslor.com — we’ll reply personally.
Sell
Add my first productCreate a complete product listing: details, price, photos, variants (sizes, colours), category, status and visibility.Understanding my statisticsView your dashboard and the Analytics page: turnover, orders, average basket value, trends and status breakdown.Shipping your orders: simple rate or SendcloudSet up your shipping: a flat rate in two minutes, or connect Sendcloud (Pro and up) for automated labels, tracking and returns.Payments & subscriptions
Set up Stripe and receive my paymentsConnect your Stripe account to receive payment for your sales directly, with no commission from Winslor. Steps, processing times and troubleshooting.Manage my subscriptionChange your plan, switch to annual billing, update your card or cancel your subscription — you can do it all via the billing portal.